Our system automatically keeps the pay plan that you had the previous year. For example: If you paid your policy on a 4 payment plan last policy term, you will be set up on a 4 pay at this renewal and going forward every term. However, if you wish to have that pay plan changed, you can contact our billing department at 1-800-694-8271 or billing@drydenmutual.com to have your payment plan switched.
Billing
You can email your Statement of No Losses to billing@drydenmutual.com or you can fax it directly to the billing department at 607-844-8171.
Please contact our billing department at 800-694-8271 for payment plan assistance.
If your policy has lapsed, you must contact your local agent for consideration of reinstatement approval.
The grace period is typically 4 to 5 days after the payment due date. After that time, a notice of cancellation will be generated, and this gives you an additional 17 days to make your payment. Please note that once a policy is pending cancellation, we cannot make any payment arrangements, and the entire cancellation amount is due by the cancellation date. Once a policy is pending cancellation, we will add a $10 late fee.
Dryden Mutual's audit process includes auditing your expiring policy AND updating your current renewal policy. One bill will be for the audit on the expiring term and the other will be for the endorsement on the renewal term. If you have any questions regarding these bills, please contact the audit department at 800-724-0560 or audits@drydenmutual.com.
Available payment plans are based on the amount of your annual premium. If you are interested in changing your payment plan (based on your annual premium), please call our billing department at 800-694-8271, and a billing representative will be able to assist you.
Annual Payment Plan = Any Premium Amount (Full Payment)
2 Payment Plan = Premium $100.00 and up (50% First Installment)
4 Payment Plan = Premium $250.00 and up (25% First Installment)
9 Payment Plan = Premium $1,000.00 and up
(25% First Installment -New Business)
In order to cancel your Dryden Mutual policy, you will need to contact your local agent and sign a cancellation request with that office. The staff there will forward your request to our office, and the billing department will then process your request. If you are due a refund, you can expect a check to be mailed to you within 10 to 14 business days after your cancellation request is processed.
There are several options available for making a payment on your policy.
You can call the billing department directly at 800-694-8271 during business hours (8:30 a.m.-4:30 p.m., M-F) and make a payment using any major credit card or an ACH transfer from a checking or savings account.
You can mail your payment to our office. Dryden Mutual Ins. Co., PO Box 635, Dryden, NY 13053. (Please allow 5 days mailing time.)
You can click on the "My Policy/Pay My Bill" tab on the homescreen to see if your policy is eligible for online payments.
