How Do I Report a Claim?
When the need to make a claim occurs, please contact your agent and explain the nature of your claim. Your agent will then produce a loss notice and submit it to Dryden Mutual. Once the loss notice is received by Dryden Mutual, a claim representative will be assigned and will contact you.
Documenting your damage is important, so if you can, take photos and/or videos of the damages. Also, do what is reasonably necessary to mitgate your loss and protect your property from further damages.
Emergency Claims
It is important that claims be reported to your agent whenever possible. If your agent is unavailable and your claim is a true emergency, please phone Dryden Mutual at one of the following numbers:
During office hours: 800-782-0154
Nights & weekends only: 607-428-0176 or 800-556-5802.
* Please indicate the nature of the emergency, your name, phone number, address, and policy number. Our 24-hour service will secure the information related to your claim and relay it to the Dryden Mutual staff on call. A claim representative will contact you as quickly as possible.
